It was with excitement and honor that we received the 2012 TripAdvisor® Certificate of Excellence award given to Volcanoes National Park recently. “We are very proud to receive great feedback from our visitors and this is very encouraging and we remain committed to deliver good service to our visitors in all our national parks and beyond” said Rica Rwigamba The Head of Tourism and Conservation.

The accolade, which honours hospitality excellence, is given only to accommodations, restaurants and attractions that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide.

To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months.

“TripAdvisor is pleased to honor exceptional businesses for consistent excellence, as reviewed by travellers on the site,” said Christine Petersen, president of TripAdvisor for Business.
“The Certificate of Excellence award gives highly rated establishments around the world the recognition they deserve. From exceptional accommodations in Beijing to remarkable restaurants in Boston, we want to applaud these businesses for offering TripAdvisor travellers a great customer experience.”